THE CHALLENGE

PIRA™ is a digital cloud-based service designed to streamline workplace risk assessment and occupational health evaluations. It enables collaboration between companies and occupational health providers, offering tools to manage safety and health data across hundreds of client organizations. As the service matured, a need emerged to improve its usability and transition the risk assessment logic to a model based on risk probability and consequence severity.

THE APPROACH

I joined the project to help improve the UX and interaction design in the product’s development. My responsibilities included:

• Redesigning the front page to support better orientation and more welcoming feel.

• Improving the risk assessment flow, aligning it with the new model that considers likelihood and impact of risks.

• Replacing the legacy smiley face-based system with a clearer and more professional visual risk scale.

• Clarifying interactions and layout across risk data entry views to reduce friction and improve data accuracy.

The goal was to make the service easier and more intuitive to use, while also supporting consistent documentation practices and efficient collaboration between occupational nurses, doctors, psychologists, and physiotherapists.

THE OUTCOME

The redesigned interface enhances clarity and supports the service’s goal of improving workplace safety and health management. The shift to a visualized, scalable risk evaluation model helps both occupational health professionals and client organizations identify, document, and act on workplace risks more effectively.

PIRA™ now better supports long-term collaboration, traceability of recommendations, and the onboarding of new occupational health providers.